City of Winnipeg

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Author
Corporate Web Admin
Description
Total interactions by channel by year and month. Channel Type Domain: Mail In, Self Service, Social Media, Voice In, e-mail In Records begin January 2013.
Category
Contact Centre - 311
Tags
311, performance
Rating
Current value: 0 out of 5
Data Provided By
City of Winnipeg
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The Socrata Open Data API (SODA) provides programmatic access to this dataset including the ability to filter, query, and aggregate data. For more more information, view the API docs for this dataset or visit our developer portal

API Endpoint:

Field Names:

Channel Type
channel_type
Total Interactions
total_interactions
Year
year

Use OData to open the dataset in tools like Excel or Tableau. This provides a direct connection to the data that can be refreshed on-demand within the connected application.

Socrata OData documentation

Tableau users should select the OData v2 endpoint option.

OData V4 Endpoint:

OData V2 Endpoint:

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