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118 Results
filtered by
Department > Customer Service & Communications
Clear All
Updated
March 1 2023
Views
207
Updated
March 1 2023
Views
200
Updated
March 1 2023
Views
182
Total incoming calls. Records begin January, 2013.
Tags
No tags assigned
Updated
March 1 2023
Views
96
Service Requests for the 2021 Calendar Year COMMUNITY CREATED
Contact Centre - 311
Chart
Service Requests received by 311. The following Service Requests have their location randomized: Dog Complaints, Graffiti, Mosquito Complaints, Neighborhood Liveability Complaints, Sewer Backups, and Vacant or Derelict Building Complaints. The randomization function changes the location to less than 500m in the X and Y directions, and always within the same neighbourhood. The randomization occurs as a mechanism to ensure privacy for sensitive service requests.
Tags
No tags assigned
Updated
March 21 2023
Views
87
Total interactions by channel by year and month.
Channel Type Domain: Mail In, Self Service, Social Media, Voice In, e-mail In
Records begin January 2013.
Channel Type Domain: Mail In, Self Service, Social Media, Voice In, e-mail In
Records begin January 2013.
Tags
No tags assigned
Updated
March 1 2023
Views
56
Total interactions by channel by year and month.
Channel Type Domain: Mail In, Self Service, Social Media, Voice In, e-mail In
Records begin January 2013.
Channel Type Domain: Mail In, Self Service, Social Media, Voice In, e-mail In
Records begin January 2013.
Tags
No tags assigned
Updated
March 1 2023
Views
50
Total incoming calls. Records begin January, 2013.
Tags
No tags assigned
Updated
March 1 2023
Views
49
Tags
No tags assigned
Updated
March 1 2023
Views
48
Total incoming calls. Records begin January, 2013.
Tags
No tags assigned
Updated
March 1 2023
Views
47
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