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3 Results
filtered by
Authority > Official
Department > Customer Service & Communications
Group > City Services
Clear All
Service Requests received by 311. The following Service Requests have their location randomized: Dog Complaints, Graffiti, Mosquito Complaints, Neighborhood Liveability Complaints, Sewer Backups, and Vacant or Derelict Building Complaints. The randomization function changes the location to less than 500m in the X and Y directions, and always within the same neighbourhood. The randomization occurs as a mechanism to ensure privacy for sensitive service requests.
Updated
May 31 2023
Views
6,397
Caller wait time and call talk times for the 311 contact centre. Each row is the value for the average of the last 30 minutes of caller wait time and call talk time.
Updated
May 31 2023
Views
5,263
Service Requests received by 311. The following Service Requests have their location randomized: Dog Complaints, Graffiti, Mosquito Complaints, Neighborhood Liveability Complaints, Sewer Backups, and Vacant or Derelict Building Complaints. The randomization function changes the location to less than 500m in the X and Y directions, and always within the same neighbourhood. The randomization occurs as a mechanism to ensure privacy for sensitive service requests.
Updated
May 31 2023
Views
1,020
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